Counter staff rotation begins today to enhance service efficiency
The counter staff rotation initiative, involving all ministries and their respective departments, officially begins today, to enhance the quality of public services and improve the efficiency of service delivery at counters.
The Public Service Department (PSD) said that the initiative aims to develop the skills of officers stationed at service counters, diversify their work capabilities, and improve customer experience by offering more efficient and friendly service.
“This rotation involves key ministries, including finance, education,…
